TY  - BOOK
AU  - Shirley Taylor
TI  - Communication for Business: a practical approach 
SN  - 9788131727652
U1  - 651.7 Sh66 C 
PY  - 2005///
CY  - New Delhi
PB  - Pearson
KW  - Business communication
N1  - The fourth edition of Communication for Business will be helpful to anyone who is working or training to work in a managerial, administrative or secretarial role that demands good communication and business English skills. While retaining all the familiar and popular characteristics from the third edition, the current edition has been modified in the light of current practice. It has also been updated to reflect modern business language as well as communications expectations in today's workplace;     Business communication basics
    Speaking and listening
    Non-verbal communication
    Use of language
    Rules of good writing
    Introducing the business letter
    Recruitment correspondence
    Electronic mail
    Other technology-enabled communication
    Memos
    Reports and proposals
    Meetings
    Circulars and sales letters
    Publicity material
    Notices, advertisements and leaflets
    Forms and questionnaires
    Visual presentation
    Reformulating and summarizing
    Oral presentation skills
ER  -