The Interpersonal Communication Book /
- 13th ed.
- New Delhi : Pearson, c2013.
- xxviii, 400 p. : col. ill. ; 28 cm.
The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication.
PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION
1. Foundations of Interpersonal Communication 2. Culture and Interpersonal Communication 3. Perception and the Self and Others in Interpersonal Communication 4. Listening in Interpersonal Communication
PART TWO. INTERPERSONAL MESSAGES
5. Verbal Messages 6. Nonverbal Messages 7. Emotional Messages 8. Conversational Messages PART THREE. INTERPERSONAL RELATIONSHIPS 9. Interpersonal Relationships 10. Interpersonal Conflict and Conflict Management Glossary of Interpersonal Communication Concepts and Skills