Samson T <br/><br/>
Business English 

 - 1st ed 
 - New Delhi  Mc Graw Hill  2015 
 - 318 
<br/><br/> Conceived and developed by an ELT expert, the book aims to improve professional English speaking communication skills of graduates and career aspirants. From facing a job interview to speaking in public, readers get opportunities to familarize themselves with organizational behaviour and acquire communicative competitive crucial for appropriate workplace behavior. 
<br/><br/>UNIT 1: Winning Resumes UNIT 2: Group Discussions UNIT 3: First Day at Work UNIT 4: Getting to Know your Team UNIT 5: Effective Telephone Skills UNIT 6: Effective Meetings UNIT 7: Breaking Bad News UNIT 8: Videoconferencing UNIT 9: Handling Complaints UNIT 10: Persuasive Messages UNIT 11: Negotiations UNIT 12: Public Speaking and Presentation Skills 
<br/><br/><label>ISBN: </label>9780070667778 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Business English
<br/><br/><label>Dewey Class. No.: </label>658.45 Sa493 B  / 103685