TY  - BOOK
AU  - Samson T
TI  - Business English
SN  - 9780070667778
U1  - 658.45 Sa493 B 
PY  - 2015///
CY  - New Delhi
PB  - Mc Graw Hill
KW  - English language--Business English
N1  - Conceived and developed by an ELT expert, the book aims to improve professional English speaking communication skills of graduates and career aspirants. From facing a job interview to speaking in public, readers get opportunities to familarize themselves with organizational behaviour and acquire communicative competitive crucial for appropriate workplace behavior; UNIT 1: Winning Resumes UNIT 2: Group Discussions UNIT 3: First Day at Work UNIT 4: Getting to Know your Team UNIT 5: Effective Telephone Skills UNIT 6: Effective Meetings UNIT 7: Breaking Bad News UNIT 8: Videoconferencing UNIT 9: Handling Complaints UNIT 10: Persuasive Messages UNIT 11: Negotiations UNIT 12: Public Speaking and Presentation Skills
ER  -