TY - BOOK AU - Richard B Chase AU - Robet Jacobs F TI - Operations management for competitive advantage SN - 9780070604483 U1 - 658.5 R381 O PY - 2007/// CY - New Delhi PB - McGraw-Hill KW - Production management N1 - The text provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. Written from a managerial perspective, the text has strong "strategy" components. Examples from the world and India enriches the text; Operations Strategy and Managing change ER -