Fitzsimmons James A.  <br/><br/>
Service management : operations, strategy, information technology  English 

 - New delhi  Tata McGraw-Hill publising company limited  2006 
 - 605 
<br/><br/> Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. 
<br/><br/>Learning objectives<br/>Chapter preview<br/>Service definitions 
<br/><br/><label>ISBN: </label>0070615667 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management
<br/><br/><label>Dewey Class. No.: </label>658 F584 S  / 105614