Mark graham brown

Keeping score: Using the right metrics to drive world-class performance English - First - Nodia Asok K. Ghosh 2007 - 198

There are not many original ideas out there, and much of the conceptual material in this book is based on the ideas and writings of others.

Measurement-The key to world class performance
Problems with most measurement systems
Problems with your existing measurement


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Organizational effectiveness--Evaluation

658.812 M 3402 K / 105779