Jon anton <br/><br/>
Customer relationship management  English 

 - South Asia  Dorling kindersley aindia pvt ltd  2013 
 - 263 
<br/><br/> This book is one in a series of books on customer relationship management.  
<br/><br/>Thinking outside the CRM box<br/>Start with people<br/>The secret to risk management of crm people<br/> 
<br/><br/><label>ISBN: </label>9788131791530 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management
<br/><br/><label>Dewey Class. No.: </label>658.812 J 69 C  / 107634