Operations Management : Theory and Practice
- 3rd ed.
- Delhi Pearson 2023
- 610
Operations Management: Theory and Practice aims to introducethe key concepts of production and operations management tostudents and to help them develop a sound conceptual understandingof the subject by adopting a practical approach to address varioustopics relevant to operations management. While preserving themuch-appreciated features of the first edition?the Ideas at Workboxes, the solved examples, and the rich examples of operationsmanagement practices in India?the second edition has been revisedto increase the coverage of the service sector, include moretopics, reorganize chapter content, and provide more learningtools.
Reorganized chapters with all related topics grouped together Two new chapters on process and capacity analysis (Chapter 3) and the design of service processes (Chapter 5) Revised and updated coverage of Ideas at Work boxes and topics such as the design of manufacturing processes, lean management, and six sigma New! Fourteen end-of-chapter cases that discuss the issues faced by organizations in operations management New! Mini Projects and Net-Wise exercises that provide a wide range of application-oriented problems to students New! Chapter supplements for complex topics such as simulation and linear programming, with a number of figures, screenshots, solved examples, and problems New! Videos on the CD-ROM provided with the book A teaching and learning package that includes an instructors manual, MS Excel-based problems, and PowerPoint slides
Part I: Understanding Operations Operations Management: Trends and Issues Operations Strategy Part II: Designing Operations Process and Capacity Analysis Design of Manufacturing Processes Design of Service Systems The Product Development Process Project Management Total Quality Management Part III: Operations and the Value Chain Supply Chain Management Facilities Location Sourcing and Supply Management Inventory Planning and Control Part IV: Planning and Control of Operations Demand Forecasting Aggregate Production Planning Resources Planning Scheduling of Operations Lean Management Six-Sigma Quality Control Maintenance Management