Nelson Quick

Organizational Behavior - Delhi Cengage 2022 - 428

Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.

1. An overview of organizational behavior.

2. The changing environment of organizations.

Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.

3. Individual characteristics.

4. Individual values, perceptions, and reactions.

5. Motivating behavior.

6. Motivating behavior with work and rewards.

Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.

7. Groups and teams.

8. Decision making and problem solving.

9. Communication.

10. Conflict and negotiation.

Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.

11. Traditional leadership approaches.

12. Modern leadership approaches.

13. Power, influence, and politics.

Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.

14. Organization structure and design.

15. Organization culture.

16. Change management.

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