Richard B Chase, F Robert Jacobs, Nicoholas J Aquilano, Nitin K Agarwal <br/><br/>
Operations Management 

 - 11th ed. 
 - New Delhi  Tata McGraw-Hill Publishing Company Limited  2006 
 - 873 
<br/><br/> The text  provides current and  thorough introduction to the concepts,processes  and methods of managing and controlling operatios in manufacturing  or service settings. 
<br/><br/><label>ISBN: </label>9780070604483 
<br/><br/><label>Dewey Class. No.: </label>658.5 R381 O   / 401157