Robin Lewis & Michael Dart  <br/><br/>
The New Rules of Retail 

 - New York  Palgrave Macmillan  2010 
 - 236 
<br/><br/> In The New Rules of Retail, industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business model based on three distinct competencies: preemptive, perpetual distribution; a neurological customer connection; and total control of the value chain.  
<br/><br/><label>ISBN: </label>9781137464613 
<br/><br/><label>Dewey Class. No.: </label>658.8 R 552 N   / 401193