TY  - BOOK
AU  - Dale H. Besterfield, Carol Besterfield- Michna , Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe
TI  - Total Quality Management
SN  - 9789353066314
U1  - 658.40 13 D153 T 
PY  - 2024///
CY  - Chennai 
PB  - Pearson
N1  - New TQM Exemplary  Examples includes Indian Space Research Organisation (ISRO) Unique Identification Authority of  Indian (UIDAI), Narayana Heath, and Ashok Leyland  information about Zero Defect and Effect (ZED) program to make the readers aware of the quality movement in India
ER  -