000 00718nam a22001697a 4500
999 _c76908
_d76908
020 _a8120331109
082 _a658.812 M 3402 K
_b105779
100 _aMark graham brown
245 _aKeeping score:
_bUsing the right metrics to drive world-class performance
_hEnglish
250 _aFirst
260 _aNodia
_bAsok K. Ghosh
_c2007
300 _a198
500 _aThere are not many original ideas out there, and much of the conceptual material in this book is based on the ideas and writings of others.
505 _aMeasurement-The key to world class performance Problems with most measurement systems Problems with your existing measurement
650 _aOrganizational effectiveness--Evaluation
942 _cBK