000 00317nam a22001217a 4500
020 _a8125912053
082 _a658.81
_bP346 C 110385
100 _aMohamed,Peeru H
245 _aCustomer Relationship Management
_bA Step by step Approach
260 _aNew Delhi
_bVikas publishing House
300 _a224p
942 _cBK
999 _c82728
_d82728