000			00792nam a22001697a 4500
005			20241231051505.0
008			241231b |||||||| |||| 00| 0 eng d
020			_a9789355324870
082			_a658.5 Sa584 S _b 402671
100			_aSanjeev Bordoloi, James Fitzsimmons, Mona Fitzsimmons
245			_aService Management: Operations, Strategy, Information Technology
250			_a9th ed.
260			_aChennai _bMc GRaw Hill Education ( India ) Pvt Ltd. _c2024
300			_a520
500			_3Learning about the growing field of service operations management requires a textbook that embraces all service industries and addresses the most recent trends. The ninth edition of this text continues to acknowledge ane emphasize the essentialm nature of service management.
942			_2ddc
999			_c87718 _d87718