The second edition of this bestselling textbook, Communication Skills, aims to enrich the content with new sections and examples which cover the core components of professional communication. All six sections, including basics of communication, English language, listening, speaking, reading, and writing skills, have been thoroughly revised and made as concise as possible. Due to its exhaustive coverage and practical approach, this textbook is suitable not only for students, but also for professionals. New to the Second Edition • Two new chapters on The Art of Negotiation and Book and Movie Reviews • New sections such as blog writing; role of creative and critical thinking for effective communication; role of emotions in communication; inter-cultural communication; physical, psychological, and mechanical barriers; types of interviews; and types of résumés • New practice tests and chapter-end exercises

PART 1 ESSENTIALS OF COMMUNICATION Chapter 1. Fundamentals of Communication PART 2 DEVELOPING ENGLISH LANGUAGE SKILLS Chapter 2. Essentials of Grammar Chapter 3. Applied Grammar and Usage Chapter 4. Common Errors and Misappropriations Chapter 5. Jumbled Sentences Chapter 6. Indianisms Chapter 7. Basics of Phonetics Chapter 8. Building Advanced Vocabulary PART 3 LISTENING SKILLS Chapter 9. Developing Effective Listening Skills PART 4 SPEAKING SKILLS Chapter 10. Non-verbal Communication Chapter 11. Dynamics of Professional Presentations Chapter 12. Group Discussions Chapter 13. Job Interviews Chapter 14. Public Speaking Chapter 15. Conversations, Dialogues, and Debates Chapter 16. The Art of Negotiation PART 5 READING SKILLS Chapter 17. The Art of Effective Reading Chapter 18. Reading Comprehension PART 6 WRITING SKILLS Chapter 19. The Art of Condensation Chapter 20. Paragraph Writing Chapter 21. Essay Writing Chapter 22. Business Letters and Résumés Chapter 23. Business Reports Chapter 24. Technical Proposals Chapter 25. Email and Blog Writing Chapter 26. Other Business Writings Chapter 27. Movie and Book Review