The fourth edition of Communication for Business will be helpful to anyone who is working or training to work in a managerial, administrative or secretarial role that demands good communication and business English skills. While retaining all the familiar and popular characteristics from the third edition, the current edition has been modified in the light of current practice. It has also been updated to reflect modern business language as well as communications expectations in today's workplace.

Business communication basics
Speaking and listening
Non-verbal communication
Use of language
Rules of good writing
Introducing the business letter
Recruitment correspondence
Electronic mail
Other technology-enabled communication
Memos
Reports and proposals
Meetings
Circulars and sales letters
Publicity material
Notices, advertisements and leaflets
Forms and questionnaires
Visual presentation
Reformulating and summarizing
Oral presentation skills