The CRM handbook : A business guide to customer relationship management English

By:

Jill dyche

Material type: Text

TextPublication details: India Pearson India education services pvt.ltd 2006Description: 331ISBN:

9788177587623

Subject(s):

Customer relations--Management

DDC classification:

658.812 J 563 C 107641

Contents:

Hello, goodbye-the new spin on customer loyalty CRM in marketing CRM and customer services

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	108488
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107641
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107642
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107643
REFERENCE	Prajna Pratishthanam Library Reference	Reference	658.812 J 563 C 107641 (Browse shelf(Opens below))	Not For Loan	107644
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107645
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107646
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107647
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107648
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107649
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107650

On one of those preternaturally warm spring, afternoons, when many of their colleagues had forsaken them for the beach around 500 conference attended packed themselves into a hall at the los Angeles convention center to heat about customer relationship management.

Hello, goodbye-the new spin on customer loyalty
CRM in marketing
CRM and customer services

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