Successful service operations management
Richard metters
Successful service operations management English - New delhi South western 2007 - 406
The academic field of operations management has often been called production management or production and operations management because of its close ties to manufacturing management.
Strategic positioning and service strategy
Service operations management practices
8131501604
Customer services--Management
658.812 R385 S / 105568
Successful service operations management English - New delhi South western 2007 - 406
The academic field of operations management has often been called production management or production and operations management because of its close ties to manufacturing management.
Strategic positioning and service strategy
Service operations management practices
8131501604
Customer services--Management
658.812 R385 S / 105568