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Total Quality Management (Record no. 2644)

MARC details
000 -LEADER
fixed length control field nam a22 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9789332579392
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.562 P799 T
Item number 102427
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Poornima M Charantimath
245 ## - TITLE STATEMENT
Title Total Quality Management
250 ## - EDITION STATEMENT
Edition statement 3rd. ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication New Delhi
Name of publisher Pearson
Date of publication 2017
300 ## - PHYSICAL DESCRIPTION
Number of Pages 619
500 ## - GENERAL NOTE
General note This book follows a business approach that looks critically at the products and services the company provides in relation to the processes it employs to create them. Special features chapter opening vignettes, Marginal additions, Updated ISO standards, An Introduction to Integrated Management system and updated audit process. Another USP of this book is now it is in 2 colour format.Chapter-opening vignettes – accompanied with an image – have been included in all chapters.Each page has been provided with marginal additions to enhance learning.The manufacturing and service sectors have been covered in greater detail by showcasingreal-world practices from the Indian and global scenarios.Chapters have been updated to include the latest data and developments such as theintroduction of an integrated management system in Chapter 17.A complete supplement package comprising an instructors' manual, Power-Point lectureslides and multiple-choice questions has been added
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note 1. Quality Concepts2. Quality Gurus3. The Philosophy of Total Quality Management4. Leadership and Strategic Planning5. TQM Kitemarks6. Statistical Concepts in Quality 7. Six Sigma8. Quality Improvement Tools9. Kaizen—Continuous Improvement10. Breakthrough Improvement11. Benchmarking12. Business Process Re-engineering13. Business Process Management14. Total Productive Maintenance15. Customer-driven Quality16. TQM in Services17. Quality Management System18. Management Audit
650 ## - SUBJECT ADDED ENTRY -- TOPICAL TERM
Topical Term Total quality management
650 ## - SUBJECT ADDED ENTRY -- TOPICAL TERM
Topical Term Management--Research
650 ## - SUBJECT ADDED ENTRY -- TOPICAL TERM
Topical Term Executives--Training of
650 ## - SUBJECT ADDED ENTRY -- TOPICAL TERM
Topical Term Quality control
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Purchase price Full call number Barcode Date last seen Koha item type
        Prajna Pratishthanam Library Prajna Pratishthanam Library 04/04/2018 619.00 658.562 P799 T 102427 102427 04/04/2018 Books
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