HBR Guide to Dealing with Conflict: (Record no. 74334)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01839nam a22001697a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781633692152 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4053 Am96 H |
| Item number | 103026 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Amy Gallo |
| 245 ## - TITLE STATEMENT | |
| Title | HBR Guide to Dealing with Conflict: |
| Remainder of title | Assess the situation Manage your emotions Move on |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st. ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication | America |
| Name of publisher | Harvard Business School |
| Date of publication | 2017 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 191 |
| 500 ## - GENERAL NOTE | |
| General note | While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The "HBR Guide to Dealing with Conflict" will give you the advice you need to: Understand the most common sources of conflict; Explore your options for addressing a disagreement; Recognize whether you--and your counterpart--typically seek or avoid conflict; Prepare for and engage in a difficult conversation; Manage your and your counterpart's emotions; Develop a resolution together; Know when to walk away. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Work environment <br/>Conflict management |
| 650 ## - SUBJECT ADDED ENTRY -- TOPICAL TERM | |
| Topical Term | Work environment, Conflict management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Prajna Pratishthanam Library | Prajna Pratishthanam Library | General Stacks | 11/06/2018 | 599.00 | 1 | 1 | 658.4053 Am96 H 103026 | 103026 | 26/05/2023 | Books |