Electronic Commerce draws on technologies such as mobile commerce, electronic funds transfer, Internet marketing, Online Transaction Processing (OTP), Electronic Data Interchange (EDI), inventory management systems and automated data collection systems. The new edition brings to the fore all these as well as the latest in the subject. Written in a simple style, the text helps the reader to understand the concepts and the Indian perspective provides that added impetus that brings clarity.

Preface to the Fourth Edition Preface to the First Edition Acknowledgements 1. Introduction to Electronic Commerce 2. Electronic Commerce: Business Models 3. Electronic Data Interchange 4. Electronic Commerce: Architectural Framework 5. Electronic Commerce: Network Infrastructure 6. Electronic Commerce: Information Distribution and Messaging 7. Electronic Commerce: Information Publishing Technology 8. Electronic Commerce: Securing the Business on Internet 9. Electronic Commerce: Securing Network Transaction 10. Electronic Commerce: Influence on Supply Chain Management 11. Electronic Payment Systems 12. Electronic Commerce: Influence on Marketing 13. Electronic Commerce: Search Engines and Directory Services 14. Internet Advertising 15. Mobile Commerce: Introduction, Framework, and Models 16. Agents in Electronic Commerce Index