Building a Citizens’ Partnership in Democratic Governance covers 10 years of efforts (2000–2010) in building and sustaining citizens’ partnership with the government and in creating a working democracy in a large city like Delhi.

It provides an in-depth coverage of the theory, principles, and processes of “large-group dynamics”. It also presents its practical applicability through the involvement of resident welfare associations, market and trade organizations, industry associations, students’ eco-clubs, electricity distribution companies, government departments and civic agencies.

The book brings out the fact that the major reason behind the success of the partnership is the projects taken up by the resident welfare associations and market and trade associations at the ground level in association with government departments.

Preface
Theory and Practice of Group Dynamics
Experience of Delhi Metropolis: Building Citizens' Partnership with Government through Large-group Dynamics
Understanding Large-group Dynamics as Applied to Building Citizens' Partnership with Government: The Methodology in Delhi
Citizen's Views and Perceptions, and Challenges Facing Delhi
Large-group Dynamics for Water Supply: Internal Change Management for the Delhi Jal Board
The Future Search Workshop: Creating the Preferred Future of Delhi: 2010
Outcome, Impact, and Change in People's Perceptions of Governance and Development
Bhagidari Initiatives by Discoms
Political Leadership for Building Citizens' Partnership with Government
The Possible Future Evolution of Citizens' Partnership with Government in Delhi
Feedback from Citizens' Associations and Civil Service Officials on Steps Needed to Improve the Effectiveness of Bhagidari
Lessons Learned from 10 Years' of Delhi's Bhagidari Project on Building Citizens' Partnership in Governance
Sustainability of Building Citizens' Partnership in Governance through the Multistakeholder Large-group Dynamics Process
Scope for Replication of Building Citizens' Partnership in Urban Democratic Governance through Multi-stakeholder Large-group Dynamics
Appendices
Bibliography