The Fourteenth Edition of the award-winning Organizations: Behavior, Structure, Processes is based on the idea that managing people, structure, and processes in organizations is a challenging, compelling, and crucial set of tasks. This book illustrates how organizational behavior theory leads to research and how both theory and research provide the basic foundation for practical applications in business ?rms, hospitals, educational institutions, government agencies, and other organizations. Readers are given the opportunity to look inside these organizations and to develop their own perspective and skills for managing organizational behavior. In recognition of its educational effectiveness, in 2005 the book received the Text and Academic Authors Association’s McGuffey Longevity Award.

PART ONE Introduction 1 Managing Effective Organizations 2 Organizational Culture 3 Managing Globally PART TWO Behavior within Organizations: The Individual 4 Individual Behavior and Differences 5 Motivation: Background and Theories 6 Motivation: Organizational Applications 7 Managing Workplace Stress PART THREE Behavior within Organizations: Groups and Interpersonal In?uence 8 Group and Team Behavior 9 Con?ict and Negotiation 10 Power and Politics 11 Leadership: Fundamentals 12 Leadership: Emerging Perspectives PART FOUR The Structure and Design of Organizations 13 Work Design 14 Organization Structure PART FIVE The Processes of Organizations 15 Managing Communication 16 Decision Making 17 Managing Organizational Change and Learning APPENDIX A Procedures and Techniques for Studying Organizations: Behavior, Structure, Processes