The Eighth Edition of Banking and Financial Services is publishing at a time where the world that we live in is changing rapidly. The entire financial sector is threatened by significant risks at home and abroad, inside and outside the individual financial firm. Banking and Financial Services is designed to help students master established management principles and to confront the perplexing issues of risk, regulation, technology, and competition that bankers and other financial-service managers see as their greatest challenges for the present and future. This new edition offers the student many of the key trends and changes in the financial-services sector. With this relevant information students are able to grasp the rapid changes that are happening in this course area and in the real world. Banking and Financial Services also remains the most readable and engaging text on the market, with a plethora of real-world examples and a robust support package for instructors

Part I. Introduction to the Business of Banking and Financial-Services Management Chapter 1: An Overview of Banks and The Financial-Services Sector Chapter 2: The Impact of Government Policy and Regulation on Banking and the Financial-Services Industry Chapter 3: The Organization and Structure of Banking and the Financial-Services Industry Chapter 4: Establishing New Banks, Branches, ATMs, Telephone Services, and Web Sites Part II. Financial Statements and Financial Firm Performance Chapter 5: The Financial Statements of Banks and their Principal Competitors Chapter 6: Measuring and Evaluating the Performance of Banks and their Principal Competitors Part III. Asset-Liability Management Techniques and Hedging Against Risk Chapter 7: Asset-Liability Management: Determining and Measuring Interest Rates and Controlling Interest-Sensitive and Duration Gaps Chapter 8: Using Financial Futures, Options, Swaps, and other Hedging Tools in Asset-Liability Management Chapter 9: Risk Management Using Asset-Backed Securities, Loan Sales, Credit Standbys, and Credit Derivatives Part IV. Managing the Investment Portfolios and Liquidity Positions of Banks and their Principal Competitors Chapter 10: The Investment Function in Banking and Financial Services Management Chapter 11: Liquidity and Reserve Management: Strategies and Policies Part V. Managing Sources of Funds for Banks and their Principal Competitors Chapter 12: Managing and Pricing Deposit Services Chapter 13: Managing Nondeposit Liabilities and other Sources of Borrowed Funds Chapter 14: Investment Banking, Insurance, and other Sources of Fee Income Chapter 15: The Management of Capital Part VI. Providing Loans to Businesses and Consumers Chapter 16: Lending Policies and Procedures Chapter 17: Lending to Business Firms and Pricing Business Loans Chapter 18: Consumer Loans, Credit Cards, and Real Estate Lending Part VII. Managing the Future in a Global Marketplace Chapter 19: Acquisitions and Mergers in Financial-Services Management Chapter 20: International Banking and the Future of Banking and Financial-Services Dictionary of Banking and Financial-Services Terms