Keeping score: Using the right metrics to drive world-class performance English
Material type:
- 8120331109
- 658.812 M 3402 K 105779
Contents:
Measurement-The key to world class performance
Problems with most measurement systems
Problems with your existing measurement
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Prajna Pratishthanam Library | 658.812 M 3402 K 105779 (Browse shelf(Opens below)) | Available | 105779 |
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658.812 J181 C Customer Relationship Management | 658.812 J181 C Customer Relationship Management | 658.812 J6131 C 103625 Customer Relationship Management Essentials | 658.812 M 3402 K 105779 Keeping score: | 658.812 M3401 M Relationship Marketing | 658.812 R 6666 A 107640 Accelerating customer relationships : | 658.812 R385 S 105568 Successful service operations management |
There are not many original ideas out there, and much of the conceptual material in this book is based on the ideas and writings of others.
Measurement-The key to world class performance
Problems with most measurement systems
Problems with your existing measurement
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