Service Operations Management

By:

Robert Johnston

Contributor(s):

Graham Clark

Material type: Text

TextPublication details: New Delhi Pearson 2018Edition: 2nd edDescription: 516ISBN:

9788131715208

Subject(s):

Operations research
Service industries--Management

DDC classification:

658.5 R5406 S 106909

Contents:

Improving Service Delivey

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	Prajna Pratishthanam Library Management	658.5 R5406 S 106909 (Browse shelf(Opens below))	Available	106909

Service Operations Management is an invaluable guide to students and managers confronting operational issues in service management, whether from a general management perspective or focused in specific sectors, such as tourism and leisure or business services.

Improving Service Delivey

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