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Accelerating customer relationships : Using CRM and relationship technologies English

By: Material type: TextTextPublication details: USA Pentice fall PTR 2001Description: 480ISBN:
  • 9780130889843
Subject(s): DDC classification:
  • 658.812 R 6666 A 107640
Contents:
Foundations of the past drive our future The major types of customers Who really knows their customers?
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Holdings
Item type Current library Call number Status Barcode
Books Books Prajna Pratishthanam Library 658.812 R 6666 A 107640 (Browse shelf(Opens below)) Available 107640
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658.812 J6131 C 103625 Customer Relationship Management Essentials 658.812 M 3402 K 105779 Keeping score: 658.812 M3401 M Relationship Marketing 658.812 R 6666 A 107640 Accelerating customer relationships : 658.812 R385 S 105568 Successful service operations management 658.83 B4548 M 105675 Marketing Research 658.83 B6923 M 105631 Marketing Research

Corporations that achieve high customer retention and high customer profitability aim .

Foundations of the past drive our future
The major types of customers
Who really knows their customers?

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