The CRM handbook : A business guide to customer relationship management English

By:

Jill dyche

Material type: Text

TextPublication details: India Pearson India education services pvt.ltd 2006Description: 331ISBN:

9788177587623

Subject(s):

Customer relations--Management

DDC classification:

658.812 J 563 C 107641

Contents:

Hello, goodbye-the new spin on customer loyalty CRM in marketing CRM and customer services

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	108488
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107641
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107642
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107643
REFERENCE	Prajna Pratishthanam Library Reference	Reference	658.812 J 563 C 107641 (Browse shelf(Opens below))	Not For Loan	107644
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107645
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107646
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107647
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107648
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107649
Books	Prajna Pratishthanam Library Management		658.812 J 563 C 107641 (Browse shelf(Opens below))	Available	107650

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On one of those preternaturally warm spring, afternoons, when many of their colleagues had forsaken them for the beach around 500 conference attended packed themselves into a hall at the los Angeles convention center to heat about customer relationship management.

Hello, goodbye-the new spin on customer loyalty
CRM in marketing
CRM and customer services

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