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Total Quality Management / Dale H Besterfield ... [et al.].

By: Contributor(s): Material type: TextTextPublication details: New Delhi Pearson 2015Edition: 4th edDescription: 595 ill. ; 24 cmISBN:
  • 9789332534452
Subject(s): DDC classification:
  • 658.40 13 D153 T 102423
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Item type Current library Collection Call number Status Barcode
Books Books Prajna Pratishthanam Library Management Non-fiction 658.40 13 D153 T 102423 (Browse shelf(Opens below)) Available 102423

Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years, total quality management has become very important for improving a firm's processing capabilities in order to sustain competitive advantages. This book focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. This fourth edition includes a historical perspective of the quality movement in India. Updated information on various standards and a wider spectrum of quality-related standards has also been included.

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