'Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.

'1.Introduction to Communication 2.Communication in Action 3.Kinesics (Body Language) 4.Paralanguage (Voice) 5.Listening Skills 6.Basics of Written Communication 7.Written Analysis of Cases 8.Letter Writing 9.Memos and Minutes of Meeting 10.Resumes and Cover Letter 11.Reports and Proposals 12.Presentation Skills 13.E-Mail Etiquette 14.Telephone Etiquette 15.Talking the Talk 16.Interview Prowess 17.Corporate Etiquette 18.Grooming, Clothing, and Accessorizing