Indian higher education is the third largest in the world. It is undergoing unprecedented expansion and reforms. Yet, no Indian university figures among the World’s Top 100! The problem lies primarily with the quality of higher education. This book serves as a quality management guide for the heads of colleges and universities, focusing on issues, techniques and improvement at the institutional level. In building up a sound framework, it effectively combines generic methods and techniques with specific mechanisms of quality assurance for in-campus activities such as curriculum planning, teaching learning processes, human resource management, infrastructure management and information and communication technologies. The author’s expertise as a management scientist, trainer of heads of higher education institutes and experience of institution building gives the book an extra edge.

In Search of a Philosophy of Quality Higher Education
METHODS OF QUALITY MANAGEMENT
Quality Circle Total Quality Management Quality: Micromanagement Strategic Planning
IN-CAMPUS QUALITY MANAGEMENT
Curriculum in Higher Education Cogitagogy: Quality Teaching–Learning Quality of Examination and Student Assessment Quality of Research in Higher Education Quality Infrastructure Human Resource Management
LEVERS OF CHANGE
Student Involvement in Quality Management Leadership for Quality Management ICT Integrated Education and Management
END PIECE
Quality Culture in Higher Education Bibliography Index