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1.	Image from Amazon.com Image from Google Jackets	Services Marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by Jochen Wirtz Wirtz, Jochen Edition: 8th ed. Material type: Text Publication details: New Delhi Pearson 2018 Availability: Items available for loan: Prajna Pratishthanam Library (4)Call number: 658.8 J584 S 102685, ... Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com Image from Google Jackets	Successful service operations management English by Richard metters Material type: Text Publication details: New delhi South western 2007 Availability: Items available for loan: Prajna Pratishthanam Library (1)Call number: 658.812 R385 S 105568. Place hold Save to lists Add to cart (remove)
3.	Image from Google Jackets	Service management and marketing English by Christian gronroos Material type: Text Publication details: New delhi John willey & sons ltd. 2007 Availability: Items available for loan: Prajna Pratishthanam Library (1)Call number: 658.8 C4625 S 105570. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com Image from Google Jackets	Services marketing :Integrating Customer Focus Across the Firm by Valarie A. Zeithaml Mary Jo Bitner Dwanye D. Gremler Ajay Pandit Material type: Text Publication details: Chennai Mc Graw Hill 2019 Availability: Items available for loan: Prajna Pratishthanam Library (1)Call number: 658.8 V23 S 109373. Place hold Save to lists Add to cart (remove)

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