Customer Relationship Management (Record no. 80792)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00764nam a22001577a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780070435049 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 J181 C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jagdish N Sheth |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management |
| Remainder of title | : Emerging Concepts, Tools and Applications |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication | Chennai |
| Name of publisher | McGraw Hill Education |
| Date of publication | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 544 |
| 500 ## - GENERAL NOTE | |
| General note | This book focuses on the emerging concepts, tools and applications in customer relationship management. Designed to provide a forum for interaction and sharing of knowledge and experiences related to relationship management, it includes papers that deal with any facet of relationship management |
| 650 ## - SUBJECT ADDED ENTRY -- TOPICAL TERM | |
| Topical Term | Relationship marketing |
| -- | Customer relations--Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Parvatiyar Atul |
| -- | G Shainesh |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Prajna Pratishthanam Library | Prajna Pratishthanam Library | 24/02/2020 | 1 | 658.812 J181 C | 106716 | 16/05/2023 | Books | ||||
| Prajna Pratishthanam Library | Prajna Pratishthanam Library | 25/07/2022 | 1 | 658.812 J181 C | 109358 | 28/02/2024 | Books |