Customer Relationship Management (Record no. 80794)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00659nam a22001457a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788177226225 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 Al71 C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Alok Kumar |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management |
| Remainder of title | : Concepts & Application |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication | Delhi |
| Name of publisher | Dreamtech Press |
| Date of publication | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 350 |
| 500 ## - GENERAL NOTE | |
| General note | he text is interspersed with a profusion of cases and examples from various businesses. Service verticals covered include banking, retail, telecom, airlines and electronic media. The book helps students / practitioners and general management to gain insights into valuable customer relationships |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chhabi Sinha |
| -- | Rakesh Sharma |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Prajna Pratishthanam Library | Prajna Pratishthanam Library | 24/02/2020 | 2 | 658.812 Al71 C | 106717 | 07/06/2022 | Books |