This handbook provides phenomenal mentoring on Industrial and Employee Relations to top Management, Employee Relations Managers, Union Leaders and budding HR professionals. More so, since in the recent past the breed of competent IR professionals is diminishing ... the timing couldn't have been better.'---Subroto Basu Chaudhury, Cluster Head of HR, South Asia, Linde India Limited, Kolkata
'Factories in India have a younger workforce that has more information and higher aspirations than previous generations. As a result, we see industrial action increasing throughout the country. The solution lies in industry and workers working out fair and reasonable employment practices that will sustain our industrial competitiveness in the years to come. This book lays out simple yet effective ideas for maintaining win-win relations with a structured and legally compliant Industrial Relations process.'---Dhruv Moondhra, CEO, ArcelorMittal Dhamm Processing Private Limited, Mumbai
'With the growth of Indian Industry and many overseas companies coming in, effective management of labour and human talent has become both a key priority and a challenge. This is a vital gap that the author addresses in this authoritative book. He not only traces the changing trends but also provides actionable solutions to key issues that equip the Manager with tools for every situation. An excellent and comprehensive resource.'--- R. Parthasarathy, Managing Director, Thirumalai Chemicals Ltd. and Past President, Indian Chemical Council
'To publish a reference guide on industrial relations in India, encompassing the various nuances of it, without crossing swords on the legal framework, is a bold attempt by the author. This book is contemporary, comprehensive and authoritative in addition to being down to earth. He has produced the contents that become easily accessible and readily referable to any situation the reader looks for. This very timely publication would immensely benefit any student and practicing manager of industrial relations.'---Dr. S. Venkataraman, Senior HR Professional and CEO, Coach, and Former National President of ISTD.
Having a healthy Industrial Relations climate is not an option anymore for any organisation-it is a compulsive necessity for survival and growth. Recent developments in the industry throughout India clearly reveal the importance of Industrial Relations.
A practical guide to create, sustain and leverage excellent employee relations based on analysis of current trends in Industrial Relations, the book draws out lessons from specific cases of disputes and conflicts. Retracing the major incidents and events of recent times and examining the root cause of the problems, the book helps decision-makers to review their people processes and focus on creating and sustaining best practices in employer-employee relations. While helping to evolve strategies for managing and negotiating with Trade Unions, the book also shares essential knowledge to ensure shop floor discipline.
Carefully unravelling the intricate nuances of the workings of Industrial Relations in the corporate machinery, this book will be invaluable for Human Resources and Industrial Relations professionals. It will prove useful to academicians and students who would like to explore Industrial Relations as an important step in shaping managers for tomorrow.

1. Introduction
2. Cause - Effect Analysis of Major Failures
3. Case Studies Relating to Trade Unions
4. Conflicts Relating to Employment Conditions
5. Disputes Regarding Non-Employment
6. Conflicts Due to Poor People-Management
7. Disputes on Account of Rationalisation and Standardisation
8. External Causes Impacting Establishments
9. Conceptual Framework of Industrial Relations
10. Harmonious Relationships and IR Climate
11. Evolutionary Basics of IR
12. Legal Framework of IR
13. Understanding the Trade Union Organisation
14. Recognition of Trade Unions
15. Protected Workmen - The Myths and Realities
16. Discipline as an Enable of Sustainable Harmony
17. The Nuts and Bolts of Industrial Disputes
18. Maintenance Functions in IR
19. The Art of Negotiation
20. Collective Bargaining - The Core of Industrial Relations
21. Negotiated Settlements
22. Managing Temporary Workforce
23. India and the ILO
24. Direct Actions
25. Domestic Enquiry Process
26. Dissecting Documentation
27. Hard Choices and Soft Options
28. Managing Corporate Industrial Relations
29. IR in Public Sector Undertakings
30. Emerging Challenges
31. Doing the Right Things